What additional responsibility does a pharmacy technician have?

Receiving requests for refills of current prescriptions is a responsibility that falls within the scope of a pharmacy technician's role. This task involves interacting with patients or other healthcare providers to confirm that a prescription can be refilled based on the existing medication therapy, ensuring that refill limitations are observed and verifying patient information.

This responsibility allows pharmacy technicians to effectively contribute to the workflow of the pharmacy and assist pharmacists, who have a more direct role in clinical consultations and patient education. Engaging in this task requires attention to detail, understanding medication management, and maintaining accurate patient records.

In the context of the other options, consulting with patients about drug interactions typically requires the professional expertise of a licensed pharmacist, as it involves clinical decision-making and patient safety assessment. Only stocking shelves and handling insurance claims, while important, do not encompass the broader responsibilities and direct patient interactions that are vital to pharmacy operations and the overall patient care experience.