What is required when a pharmacist is unfamiliar with the individual picking up a controlled substance?

When a pharmacist encounters an individual picking up a controlled substance and is unsure of their identity, it is essential to obtain a signature and a photographic ID. This requirement serves to verify that the person is indeed the rightful patient or their authorized representative, ensuring compliance with the regulations governing controlled substances.

The use of photographic identification helps to prevent medication misuse and diversion, which are significant concerns in pharmacies handling controlled substances. By confirming the identity of the person through this method, the pharmacist protects both the safety of the public and the integrity of the pharmacy's operations. Signature collection additionally creates a record of who picked up the medication, further enhancing accountability.

Recognizing the importance of proper identification also prepares pharmacists to handle situations that may arise when they encounter unfamiliar individuals in the pharmacy setting, fulfilling the legal obligations and safeguarding against the distribution of controlled substances to those who should not have access to them.