Which of the following is NOT a responsibility of a Pharmacy Benefit Manager?

Providing direct medical care is indeed not a responsibility of a Pharmacy Benefit Manager (PBM). PBMs primarily focus on managing prescription drug benefits on behalf of health insurers, employers, and other payers. Their key roles include processes related to the management of prescription drug claims, which entails the payment and reimbursement for these claims.

Moreover, PBMs are involved in creating and updating healthcare formularies, which are lists of covered medications, to ensure the cost-effectiveness of drug therapy and to manage which drugs are available to members based on clinical effectiveness and formulary compliance. They also play a significant role in ensuring that healthcare providers adhere to these formularies. However, they do not provide direct medical care; their function is administrative and involves overseeing drug benefits rather than delivering patient care themselves.